Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Sizing details

You can choose any length of dreadlocks you want. The free tip, not braided into a dreadlock, is 15-18 cm. The thickness of each dreadlock is 0.7-0.8 mm

Care instructions

Caring for dreadlocks is very easy. Wash your hair no more than once a week with soapy water. It is very important to wash the dreadlocks well from the soap solution. Be sure to comb the ends before washing the dreadlocks and let them dry naturally. You can also moisturize the ends with oils and comb them in the process of wearing. In no case should you fall asleep with wet or damp dreadlocks, as well as keep them wet in a bun

Custom and personalized orders

For you, we can make dreadlocks of different shades and lengths according to the palette that we have in each product. To place an individual order, describe in detail what length you want, as well as choose a color from our palette and write in private messages

Or just order any color and thickness through the product "Custom order"

Is it really natural hair?

In the manufacture we use 100% natural hair of the highest quality that you can dye, curl and care for them like normal hair. Our dreadlocks are made from hair that has been delicately processed to keep the structure intact. In production, we do not use Asian thick hair, we can only do this by order. The hair of our dreadlocks has a soft structure, which once again confirms the high quality of our natural material.

Custom and personalized orders

For a full head, we advise you to use from 40 single ends if your hair is not thick to 50 double ends if you have very thick hair.

For the back of the weave, 20 single ends or 20 double ends will do depending on your hair density.

Is it possible to change the color of the dreadlock after purchase?

Yes, this is only possible if no more than 12 hours have passed since the order. After we receive an order, we send it to production within 12 hours. If a day has passed since the purchase, then unfortunately we will not be able to change the desired shade

I want to cancel the order because I changed my mind with the purchase. Is it possible?

Unfortunately, after you have made a purchase, your order is transferred to production. Before you make a purchase in our store, think carefully about its value to you. We do not accept order cancellations and returns due to our store policy.

I did not fit the dreadlocks in size or thickness, I want to issue a return. Can I do it?

Unfortunately, we do not accept returns, as each of our products is made by hand and to order. Please read all FAQs carefully before purchasing. We have a very detailed description of the product. If you have any questions, you can contact us for advice in private messages.

Can I order 1 dreadlock and sample? What quantity do I need for the minimum order?

Hi, the minimum order quantity is 10 pcs

Why are natural dreadlocks better than synthetic ones?

Dreadlocks made from natural hair are much softer and more practical, and also look very natural. Also, with proper care, they will serve you for many years.